The Pacific Heights apartment complex seems quite nice and quiet and it generally is, but we had two water pipes burst in our ceiling...
The Pacific Heights apartment complex seems quite nice and quiet and it generally is, but we had two water pipes burst in our ceiling in 4 months and the complex, and Olympic management, will not do anything to help us. They said that since there is running water in the apartment that it is habitable even though we cant use our living room, dining room, or most of our kitchen since the floor has to be completely replaced and the same for our ceiling (the entire ceiling has water damage).
When talking with the complex manager, we were told that they wont do anything since it is habitable and when we asked if she would live in this she refused to answer, she also got very defensive when I asked for the maintenance records for the last two years with regards to pipes bursting and water damage). We were forced to leave our place and go stay with friends and family since our place is not habitable at all.
Water pipes bursting seems to be a regular thing here as our neighbor told us of one that happened to him, and another two residents in a different building were describing one that happened to them too.
The pipe bursting wasnt even our big issue, it was the fact that the manager and Olympic management doesnt seem to care about the issues this bring up. Our apartment will be in different phases of construction for the next 3+ weeks according to the people doing the repairs, and we are supposed to live through that with no use of our apartment outside of our bedroom (which is housing all of our furniture and electronics, so we cant really move around in that room). This experience is the worst one I have had in a lot of years renting, and I have never been treated this way by a leasing agency or property company before.
We are very disappointed in our experience at this complex and warn anyone thinking of moving here to do so with EXTREME caution and skepticism.