Portage Trail East 540 E. Portage Tr.

In the year I spent at this apartment it has been very peaceful. The neighborhood is quiet and the manager has taken care of...

In the year I spent at this apartment it has been very peaceful. The neighborhood is quiet and the manager has taken care of every request I've had. There was even a time where I had issues with my internet and she drove out during a blizzard to get me a new router. The manager is very hard working and she's constantly trying to fulfill the needs of her tenants all while juggling her normal duties. I had a job in which I worked until 1 am and I thought it was unbelievable that I would see her in her office still working. She cares for the apartment and her tenants deeply and she's shown me that through all the hard work I've noticed. I've really enjoyed my stay.

At first this place seemed decent, the lady in front office seems willing to do anything and is super nice. But then it seems...

At first this place seemed decent, the lady in front office seems willing to do anything and is super nice. But then it seems she doesn't remember what she told or promised you. My car was broken into twice and the catalytic converter was cut and stolen, nothing done except for me to pay for expensive garage parking. On top of that my wife got trapped in their elevators as did multiple other people. I asked if we could move out early of our lease and was told "Oh yeah no problem at all, just give me a written notice and we will re-rent it easily." We gave a written notice with plenty time for them to find a new tenant on top of us advertising for them. Come to find out this place didn't try to advertise our apartment and later gets Powers Friedman to sue us for some 9 months of rent, not even including our deposit. I would avoid this place and find somewhere better like we eventually did. They are sketchy management at best, and will do anything to gouge you for money.

This place is amazing they took me in when I didn't barely have any money and the manager worked with me every step of...

This place is amazing they took me in when I didn't barely have any money and the manager worked with me every step of the way. Seriously nice apartments good price for all the amenities that come with it. Maintenance is great my sink was running and wouldn't stop they came that morning and fixed it. I've locked myself out a couple of times when it was super late and I just call her and she lets me in with no problems. Security is great and it really feels like home. 10/10 would definitely recommend to teenagers just starting off or even college kids who dont know what they are doing like me. They are also super nice penthouse apartments too! You pay a dollar per square foot and that's just amazing to me! You really get what you paid for and way more. Thanks again!

I lived here for over a year and feel very safe and comfortable. The building is in a very safe in a quiet neighborhood....

I lived here for over a year and feel very safe and comfortable. The building is in a very safe in a quiet neighborhood. The residents are quiet, lots of young professionals, University of Akron or Kent State graduate students and older residents that lived here for many years. The manager, Flory is wonderful and very accommodating and hard working. The unit I rented was updated, clean, very spacious, and with plenty of closets. I like the easy access to Akron or Cleveland as the complex is located near an exit on OH State Route 8. Walking distance from the Falls River Square, where you can enjoy a host of festivals, summer concert series. Love this place.

I'm using my real name to write this post. Trust me, don't rent with them. The management team always, always blame everything on you....

I'm using my real name to write this post. Trust me, don't rent with them. The management team always, always blame everything on you. Their online payment system had problem, they blame you for not paying on-time (I tried to find the manager, many times, and called her many times, left several messages; but she decided somehow not to respond). She rented a room previously promised to you to someone else, without any notice; no apology. No responses to all your requests; no apology or explanation. Not even one promise kept; no apology. Its management doesn't care about you; the only thing it cares is the money in your pocket. They refurnish rooms frequently (although they tend not to fix the noisy 1970's air conditioner), redecorate the kitchen with really poor asthetics, and charge you thousands of dollars more per year.

I would never recommend this place to any people. I had the worst ever experience with its management. Broken promises one after another. For...

I would never recommend this place to any people. I had the worst ever experience with its management. Broken promises one after another. For example, they suddenly decided to not have the room promised me before. Would another more expensive one fit? Or, until I move out, I hadn't received the garage key promised to me on day one. The manager decided not to answer calls most of the time. You left messages, you texted the manager. Trust me, one out of 20 chances you would get her call back. The only chance they contact you is for rent payment. I feel so lucky that I moved out quickly. By the way, when you move out, they charge high cleaning fees and others.

Honestly? Where do I start! The location, room size, amenities, neighbors, and management are beyond amazing here. I looked for apartments all around Akron...

Honestly? Where do I start! The location, room size, amenities, neighbors, and management are beyond amazing here. I looked for apartments all around Akron and I can say I have not regretted my choice to come to Portage Trail East. On top of being the best bang for your buck, the building is made of concrete, so its quiet! You cant hear your neighbors talking in the room next to you and you cant hear the neighbors stomping above you either! The building itself is located under a minute away from RT 8, so its awesome for commuting to Kent, Cleveland, or Akron! The people that live here all get background checked so its been an awesome experience having such nice and cultured and understanding neighbors, its amazing and diverse neighborhood. Now as for the amenities, theres a rec Room with weights, and another room with treadmills and bikes and all that good stuff which saves you hundred a year on a gym membership. Now if the weight room isnt enough to sell you, theres a party room & a sauna! With a pool table, a 60inch flat screen, a full kitchen, a seating area, and its right by the OUTDOOR pool. And I havent even mentioned the huge apartments. Its spacious and comfortable living at an amazing cost. If I still havent managed to convince you to come to these apartments, theres an ace I kept up my sleeve which is by far my favorite part of living here, the management and maintenance. The manager of this building is beyond amazing and goes above and beyond the job description. Shes available literaly at any given time and will bend over backwards to make sure youre happy. The maintenance staff is also awesome because they actually fix stuff quickly! I have never had to wait more than 4 hours to get something checked out, and mind you I called at 4 AM. By 8, they had the tools and the replacement fan ready and it was done and over with. I can honestly say that this is the best place to live in Akron, whether youre a family, a student, a professional, or just someone whos looking for a place to enjoy for a few years, Portage Trail East is definitely your go to place around the Akron Area.

beautiful apartments but manager is horrible. lots of broken promises. its mid june and pool is still not open. elevators are out of inspection....

beautiful apartments but manager is horrible. lots of broken promises. its mid june and pool is still not open. elevators are out of inspection. overall it is nice looking but not worth the headache.