Elan Sandcastle Shores

If I could give this place zero stars I would. Federal ATF agents raided the unit next to ours last week, the police are...

If I could give this place zero stars I would. Federal ATF agents raided the unit next to ours last week, the police are constantly on the property solving domestic disputes, and there are whispers about an ongoing investigation into the management company for stealing thousands from their tenants (mentioned in other reviews as well). This place is an absolute SCAM. Everything in the units is broken - we have two bathrooms but only one shower can function at once, the screen doors and closet doors are decades old and fall off every time they are used, and as others have reviewed, our apartment has also been flooded 3 times now from the water heater above us. The pool and hot tub are often yellow and not clean enough to use. There are frequent homeless and other sketchy characters roaming through - I have seen a homeless gentleman using the shower at the pool and we had to call the police one night because another gentleman knocked on our door trying to sell candy bars. In the summer, the pool area turns into a local hangout for all the high school kids that dont live there. Nice kids, but again another thing management has no control over. Poorly managed and not worth it when there are so many other apartment complexes in the same neighborhood.

EITHER CON ARTISTS or TOTALLY INCOMPETENT. I lived here for 1 year (Oct. 2017 to Oct. 2018) I have never had such a bad...

EITHER CON ARTISTS or TOTALLY INCOMPETENT. I lived here for 1 year (Oct. 2017 to Oct. 2018) I have never had such a bad experience with a rental company. Twice my place flooded due to shoddy pipes, but even worse was the management. Management under Andrea was very bad and one day she was gone (fired, I presume). Then, after I moved out of my apartment, I get a bill for my entire $500 security deposit +$220. I left my place in good shape so I was surprised. When I read the summary of charges, there were some justifiable cleaning fees, some slightly dubious painting fees and a whopping $300 fee for "Tenant was given $300 extra of concession" What??? So I re-read my lease and I paid exactly the amounts specified in the lease, always on-time. When I called, Ida was helpful and Implied that she believed the erroneous $300 charge was due to my $300 holding deposit (which I have a payment receipt for) not being credited to my account. She also heavily implied that Andrea may have stolen it, as I paid the holding deposit in cash.. but Ida said that I needed to talk to someone else to resolve this. I've spoken to several people and sent several emails and no one will look into this for me. Today, I received a letter from a collection company saying I owe $220. This is ridiculous, as they actually owe me money!! DON'T RENT FROM THESE CON ARTISTS