Steeplechase Apartments

I have been there for 4 years and management was so great and friendly. However, the new team are not. Unfortunately I would not...

I have been there for 4 years and management was so great and friendly. However, the new team are not. Unfortunately I would not recommend to anyone to sign a lease here. Steeplechase was a great place to live. Unfortunately the lack of communication and processes from upper management (Morgan communities) left us with a bad taste. They charged us over 700 $ in move out expenses because the "move out inspection" had found that we had "extensive" carpet damage that was already there before we moved in and other damages without given details. Furthermore, they sent the bill to collection agency even before I get the actual bill.

Unfortunately I would not recommend to anyone to sign a lease here. Steeplechase was a great place to live until move out time. Middle...

Unfortunately I would not recommend to anyone to sign a lease here. Steeplechase was a great place to live until move out time. Middle management was friendly and we really got along. Unfortunately the lack of communication and processes from upper management (Morgan communities) left us with a bad taste. They charged us over $2400 in move out expenses because the "move out inspection" had found that we had "extensive" carpet damage that was already there before we moved in. Unfortunately we could not come to a conclusion and they sent the bill to collections without even notifying us. If you do end up choosing to sign a lease here make sure you just mark everything as being unsatisfactory on your move in sheet.

We really enjoy the space and how Central it is to nearby amenities. The in-unit washer and dryer are fantastic. We also love our...

We really enjoy the space and how Central it is to nearby amenities. The in-unit washer and dryer are fantastic. We also love our porch area, garage and 2 bedrooms. I do think the quality of most items in the apartment is quite cheap considering the monthly cost of rent. The paint chips easily and even if you're the cleanest person, somehow the carpet picks up stains effortlessly. Maintenance responds to requests quickly as well which is great. My frustration is with the office. I was very on top of it when we moved in, but I felt a little lost in regards to the items and forms I was given, as well as a timeline. Now we have lived here for 6 months and we've been getting over charged for months for a renters insurance opt-out plan, when she eve had insurance the whole time through Our insurer. I called the office several times and left at least 3 voicemails (no one ever answered my calls). No one called back. I then went to the office on a lunchbreak and they had a potential renter in-office learning about spaces. When the employee asked me what she could help with, when they realized it was a complaint, she quickly grabbed an informational paper and told me to call that number, told me she couldn't helped me and essentially pushed me out the door. I was pretty disappointed because we do love this apartment.

Disclosure: Parent company leaders of Steeplechase are under criminal investigation for fraud. I went to Steeplechase shortly after Morgan management took over. Morgan typically...

Disclosure: Parent company leaders of Steeplechase are under criminal investigation for fraud. I went to Steeplechase shortly after Morgan management took over. Morgan typically is above market value on their apartments in the Toledo area. I have been scoffed at by their leasing agents at multiple locations when I said their price is not competitive. I was told that rates wouldn't go up with them taking over.. they did. I was never contacted after the leasing agent told me she'd be in touch. Stay away from Morgan Communities - Perry's Crossing, Steeplechase and Chelsea Place. Preston Gardens is overpriced but is due to location in Levis Commons. There are many options in the Maumee and Perrysburg area for better rates and nicer apartments.

I just went there today to see how it looks like and I surprised when I saw kids working there and they were replacing...

I just went there today to see how it looks like and I surprised when I saw kids working there and they were replacing one of the apartment's carpet. I agree with other reviews and comments about the low quality maintenance. DO NOT ask me to contact the property manager because it seems that you just say it to everyone without solving any issues listed before.