I fell in love with Blue Swan about one year ago for a lot of reasons, one reason initially was Pam. Pam was warm...
I fell in love with Blue Swan about one year ago for a lot of reasons, one reason initially was Pam. Pam was warm and inviting from the get go and made sure to get all my contact info unlike the other apartments around this area. I loved the apartment size and was so eager to move in, my apartment wasn't all the way finished when I moved in, but I brushed it off because Irving was hurrying to finish up my baseboards while I moved in. I was initially told there was an exercise room and a hot tub, this made me ecstatic! I was smitten with the layout of the apartment and looking forward to the amenities. The 2 pools are nice sizes, but the one in phase 2 is not always clean. The hot tub does not ever work and from what the office told me, it can never be fixed. There was a bathroom located conveniently next to the pool, but vandals took a sledgehammer to it and they had to close it. There is a cute little bar area with so much potential, but unfortunately it's also trashed. When I moved in I couldn't see out of my peephole and when I told Irving he told me HE could see out of it, the next week someone was pounding on my door and trying to get in at 2 am and I couldn't see who it was. After telling the office, they told me a lot of people had the same issue that night; Irving came back and replaced my scratched up peephole with one that I could see out of it. The paint on the outside of the fence was never repainted so it is chipping off more and more each day, which looks really tacky. When I moved in, I was informed that the workout room was going to be renovated soon thereafter. I was personally just happy to have a treadmill, but was still looking forward to the changes. In December is when the treadmill went out, as well as the bike machines, mind you there was still no renovation. It is May now and there is still no workout room renovation, the door has been locked for at least 2 months and no progress has been made other than removal of workout machines. I have a little less than 2 months before my lease is up and if I sign a 10 month my rent goes up $30 dollars which is around a 4% increase. If I sign a 12 month it's around a 9% increase. If you plan on living here, 2 MONTHS notice is required to move out, so keep that in mind...When it comes to maintenance requests this place is good about finishing up in a timely manner. JESSE IS AMAZING. He is the friendliest person and really seems to genuinely care about the tenants. The office staff is all very pleasant and professional. I would like to give more stars, but based on my initial expectations, I have to give 3 stars...Lawn maintenance seems to come randomly, even though they are scheduled to come on Fridays, being on the first floor, this can be somewhat of a pain when you aren't expecting a weedwhacker at 8 am buzzing by your window. The location is convenient and the apartment sizes are spacious, if that is all you are concerned about, I would definitely recommend Blue Swan. I would love to give more stars but under the circumstances, 3 seems to be appropriate. It is nowhere near horrible at Blue Swan, but it definitely is not all that I anticipated, not to mention there's a poop troll with blue bags that likes to bag their dog's poop and throw it around the trashcan, but never in it. Overall, the staff is nice, maintenance is great, and there is a pool and a laundry facility if you need it. Don't just take my word for it, check it out before you make your final decision.