I hate to even give them 1 star. My wife and I lived here for 6 months before moving on, I waited to write...
I hate to even give them 1 star. My wife and I lived here for 6 months before moving on, I waited to write this review until we got our deposit back. We got no deposit back, and on top of that we have to pay an extra 40 dollars.
When we moved in, the paint was terrible and was dripped everywhere. Nails had not been pulled out of the walls but were painted over instead, very dangerous. The linoleum floor in the kitchen and the bathroom were bubbling up. The shower had mold growing in the paint and we scrubbed it out. Under the radiant heating there were dead bugs dust and cobwebs, that had not been cleaned. Behind the tiny oven there was yellow rotting grease splattered all over the wall, it was even worse behind the refrigerator. Cupboards were dirty, one had rotten gunk in it, closet door wouldn't close. It was a very disgusting place to move into, I understand they can't please everyone, but it was terrible.
From day 1 we understood what we had gotten ourselves into, but it was to late we had already signed a contract. Our sink tap broke with our hot water on full blast in July at 4 pm. The office shut down early that day. We called the maintenance number ( and every other number we could find). The maintenance guy Stan answered the phone on the first call, hung up on me, then wouldn't answer all week. I went in first thing Monday morning, but he didn't fix it until Wednesday. Since our swamp cooler was broken and they wouldn't fix that either, our house was quite warm (110 degrees).
They didn't apologize to us, but instead accused us of not calling the numbers given.
Worst of all was after we moved out. We had previously paid a 200$ refundable pet fee. We got none back. We were charged for the FULL paint job from before we moved in, then charged for another FULL paint job after we moved out. They also charged us for a 3 bedroom paint job when we only had a 1 bedroom. The only paint needed was 10 small nail holes around the living room.
So to sum up, maintenance stinks, apartments are disgusting, front office people are unreliable and they are all dishonest, they'll do anything to squeeze every dollar from you.
I know the location is pretty good, but don't put yourself in this situation like we did, it's a constant battle to work with them, or to have them fix anything.
Hope this helped your decision.