Palladio

The Palladio is not a good place to live. It used to be fairly good, but has gone downhill since it was sold last...

The Palladio is not a good place to live. It used to be fairly good, but has gone downhill since it was sold last Summer. After the sale, the property has a new management company. They cut corners. They charge more. They're disorganized. They don't maintain the building well. UNDERSTAFFED: The new management company is very understaffed. They do not keep up well with repairs or building maintenance. HUGE COCKROACHES. I have lived several places in Salt Lake, including two places in Salt Lake that had cockroaches, but Palladio has by far the BIGGEST COCKROACHES I have ever seen in Salt Lake. Some of them are about 8 times the size of cockroaches I have seen at other Salt Lake apartments. Some residents have posted pictures of the roaches. Because the property is understaffed, it is poorly maintained. You will see cockroaches pretty much every day. DISHONEST: After signing the contract, you will discover that are additional unexpected fees. In addition the amount of various fees can change unexpectedly. For example, when the new management company took over, our water, sewer, and trash utility fees doubled. The previous management company used a third party company to bill the charges, and the charges were half of what they are now. The people taking out the trash seem to be the same. The people picking up the recycling are the same as before. I think the water and sewer fees are billed by the city. So, the only thing that changed is the management company. There is no reason the fee should be so much higher than before, especially if they aren't paying a third party company to process and bill the payments. The apartment will find ways to charge you more for things every chance they get. BROKEN GARAGE AND UNSECURED BUILDING: The garage parking is broken more often than it works in my building. I am paying for secure parking. In fact, I would never have moved into the apartments if I had known that the parking was not secure. Being less than a block from Pioneer Park and a block from several homeless shelters/services, there are tons of homeless people and transients, and the parking garage is completely open. This fact is bad enough on its own, but it also means THE BUILDING IS NOT SECURE. You can get into the building through the garage. So, since the garage is broken, the building is not secure. SECURITY/EMERGENCY NUMBERS DON'T WORK: I've been given numerous after hours and security numbers that don't work. After getting an updated number, I called and the security company said they no longer serviced our building. I asked the main office about it. They said the security number was the same as far as they knew... I never did hear back about this. LOUD PARTIES, NOISE, and THIN WALLS/CEILINGS!!!: There are tons of loud parties. The walls are paper thin. When your upstairs neighbors walk, it sounds like they are stomping in your apartment. They aren't even stomping. I don't know why it's so loud when a person walks in an upstairs apartment. I've had at least two neighbors since I lived here and they both walk impossibly loud. Since they get up at 5:30am-ish in the morning, they almost always wake me up at the same time. HOMELESS PEOPLE: There are homeless people going through the garbage on a regular basis. There are homeless people in the garage. There are homeless people sleeping in the stairwells. I knew, to a degree, that there were homeless people around when I moved in, but I had no idea I'd be living in a BUILDING that IS NOT SECURE with and UNSECURE GARAGE. BAD INTERNET: The internet here has been really spotty. When I first moved in, I couldn't get a solid signal for months. The apartment building and Comcast argued back and forth about who needed to do what to fix the problem.