I currently live here, moved in before January and got the rest of December free. I gave this place 4 stars because before we...
I currently live here, moved in before January and got the rest of December free.
I gave this place 4 stars because before we decided to come here, we looked at other apartments in our price point, and believe me, this was the nicest we could find. Everything cheaper than this was in horrible areas, in degenerative condition, and managed by less intelligent and less kind people than the staff of this area.
The staff here tries really hard to make sure that current residents are living well- along with the deal that I mentioned previously, they gave us a gift basket upon moving in- which I found very thoughtful. I've never had that kind of policy, and I've lived in many different apartments in Lincoln and Omaha.
The apartments are very clean and look very homey/modern, inside and out. I love the faux wood paneling on the floors of most of the apartments, and their pet policy is hard to beat in the Omaha area, unless you're willing to take a chance with safety and/or comfort.
Sadly, many residents expect an unrealistic level of catering for the price that they're paying. Try and find other apartments at this price point and with staff this attentive/nice- fat chance you'll come up with much. Then, coupled with that, many residents have a pretty crappy attitude, and don't care much to care for other residents or their homes- which is then blamed on the management.
Yes, these apartments have struggled with management in the past- but since the change, I've noticed an air of responsibility, professionalism, and care from the main office that was seriously lacking even when I moved in. I appreciate what they're trying to do with this place, and it can't be easy considering what they've inherited. I have worked in a residence management atmosphere before, and understand the challenges posed by a resident mindset of immediate gratification- that's just not how the world works.
Why did I take the time to write this much (and I promise I don't work for them)? Because I made an early, more recent post, and the new management responded to it, contacted me personally, and ensured that any potential gripes I had were taken care of. Without responsibility on my part as resident, how can I expect the same from my managers? Just because I pay them doesn't mean I own them.
So, please, give Pacific Winds another chance.