It was a better place when I moved in ~2 yrs back. However in the last few months, esp. after the new management took...
It was a better place when I moved in ~2 yrs back. However in the last few months, esp. after the new management took it, the management has been very poor and unprofessional. They want the money on exact 1st of month but do not act on the matters regarding apartment in timely manner. All staffs including one of the managers are very unprofessional and rude.
2 months back, my dryer was not working and they took weeks to respond to it. Me and my wife called them >10 times for first week, the answer we got every time was "AC at other places is bad and your issue is NOT an emergency, so you will have to wait." We were travelling out of town for next 10 days so I had to go to Laundry store to dry my clothes. They apparently looked from outside (don't know what they did BUT they did not go inside and look at the dryer itself) and said that the issue was fixed. When I came back, I found that the dryer was still not working. I had to go to the office on 4th week, literally yell at the manager and they immediately sent out a person in minutes to look at the dryer (the maintenance guy then reached my place before I could reach there myself). A switch was changed and in minutes, it looked like the dryer was working! The guy left but later after an hour I found that the dryer would not stop until I pulled out the door myself. I called the office as soon as I found out. I was told that now I had to be on the list again and they would come and look at my problem when my time came (based on their priority list). A maintenance guy came to my place to fix that issue after weeks, after I had left the place!
I also had a problem with the blinds of my window- they never came to fix it while I was there. Then I left the place as I was moving out of the town anyway. I have left the place clean and in the best possible state (except the blinds, of course). I am not sure how much of the security deposit (which is around 750) will I get back. The manager told me it takes almost a month for them to figure it out (really?). Based on my friends experience, I have known that they give multiple reasons regarding wear and tear and return very less- will wait what they do in my case.
I was looking at recent reviews and read similar experiences from my other neighbors in recent past.
Feels bad that one of the places I liked turned into like this now.