I can't take it anymore. I've rented a studio from them in the Edgewater neighborhood for almost 3 years. To put it succinctly, I'm...
I can't take it anymore. I've rented a studio from them in the Edgewater neighborhood for almost 3 years.
To put it succinctly, I'm a clean person. I have very minimal furniture, no clutter, I vacuum every day, and I clean my bathroom and do laundry once a week. My apartment is in pristine condition.
That being said, I've dealt with two MAJOR pests.
Rats and bedbugs. Rats. And. Bedbugs.
Rats.
And.
Bedbugs.
I inform maintenance the MOMENT I suspect there's a pest. This is key: They're quick to deal with the issue as long as it conveniences them.
My most recent issue are bedbugs. They let me know someone will come by my apartment on Monday. Today is Friday. I do not have a place to stay in the meanwhile. They have not offered to pay for a hotel, slash my rent, or find someone to come in sooner (I even offered to find an exterminator myself). My inconvenience doesn't matter to them as long as I'm paying rent on time.
Same applied when I found a rat scurry across my kitchen floor.
THEY DO THE ABSOLUTE BARE MINIMUM IN ORDER TO BE LEGALLY CONSIDERED "DUE DILIGENCE." DO NOT EXPECT ANYTHING MORE FROM THEM.
Oh, you have a rat somewhere in your studio? Here, let's put up two sticky traps and caulk your baseboards. Let us know if it gets stuck!
Oh, you can't sleep in your own bed at night because you're getting eaten by bedbugs? Here, let's see if we can have someone drop by next week. Oh, by the way, it's best if you're home when they come. ('Cause it's not like I have a full-time job.)
Oh, and my rent goes up next month. I wish my new six-legged roommates were contributing to that bill