This is the worst apartment complex I've ever lived in. The management is absolutely horrible. They don't respond to work orders and they do...
This is the worst apartment complex I've ever lived in.
The management is absolutely horrible. They don't respond to work orders and they do not maintain the apartments as they are supposed to.
When we first moved in in July of 2014, we were put in a roach infested apartment. When I say infested, I mean we used 3 bug bombs in a 480 square foot apartment, left for 12 hours, and came back to live roaches climbing the walls. We requested an exterminator come 6 times and he only showed up twice. We were refused a transfer without a lease break and a $150 jump in rent. When we threatened to sue (as I was 6 months pregnant at the time), they finally agreed to move us. We were then moved into another apartment (650 sq. ft.) but were told that we had to transfer within 2 days or we would lose the offer. My husband had to miss 2 days of work to make sure we were able to move so mine and my child's health were not in question any longer. He is a contractor so he is paid by the hour. That was 16 hours worth of work that he was not paid for doing, so the paycheck we received barely covered living expenses (food, gas, rent).
When we first moved in, laundry rooms were open to use. They are coin operated so anybody who uses them has to pay. Several months later (after our transfer), they implemented a code on the laundry rooms so that non-residents wouldn't be able to use them. However, management refused to give the code to us. So we had to ask our neighbors (whom hardly speak English). Once we had the code, things seemed to be in order. We were in a clean apartment (albeit small for a 3 person family, but the rent rate for a 2 bedroom is almost $700, which is outrageous) and living comfortably. Today we were doing laundry and changing loads just fine. My husband went to change the loads (like he had been doing all morning) and found the code block missing and the door shut and locked. So now we have laundry stuck in the room. Management is closed and you cannot contact any of the workers directly.
The grounds are disgusting. There are geese running around everywhere. Living next to a pond (too small to be a lake), I can understand some geese. But there are at least 30 geese that will stand in the middle of the road, making it impossible to drive through the complex sometimes. On top of the animals, they have a habit of marking their territory. The grass is always covered in animal feces and walking from my apartment to my car is always a game of "let's avoid getting goose poop on my shoes". There is no effort to clean up after these animals whatsoever. Pets are allowed to run without leashes and also leave their poop in the grass with their owners never picking it up. Complaints about this are ignored by the management thus adding to the piles of feces in my yard.
The playground is falling apart and dangerous for children. The pool water is brown. The neighbors are loud and rude despite the noise ordinance clearly stated in the lease. Complaints about this are also ignored by the management even though we were explicitly told all complaints were taken seriously.
Spending money to live in this place is a waste. You're better off getting a house and paying on a mortgage as the rent prices here are more than you would pay on a mortgage for a $250,000 home. Find a nicer community with better management, cleaner grounds, and apartments that aren't infested with roaches.