Lake Shore Apartments

I have lived here for 2 years. Once again, I find the staff truly amazing. It doesn't matter what my problem is, Christy, Serenity...

I have lived here for 2 years. Once again, I find the staff truly amazing. It doesn't matter what my problem is, Christy, Serenity and the rest of the staff resolve the issue promptly. I always feel that they work very hard to ensure that I know that I'm valued as a member of this community. If you are looking for a place that is well maintained, with a friendly helpful staff, Lakeshore is the place to live.

If I could give 0 stars I truly and honestly would. The amount you pay for the apartment is ridiculas even if you don't...

If I could give 0 stars I truly and honestly would. The amount you pay for the apartment is ridiculas even if you don't have the updated apartments. I pay $650 and that doesn't include utilities which usually range anywhere from $100-128. I have read a lot of reviews stating that the staff is friendly and your neighbors are great but honestly the staff is rude and never returns my phone call when I ask for maintenance. We have had our garbage disposal break, our drains clogged BEFORE we moved in, our fridge has a broken shelf, not to mention a INFEST of spiders. We moved here because of the location and the quiet area because it being my boyfriend and I with me in a nursing program I didn't want to live in a college party atmosphere. It was almost worth it to live next to a loud party apartment then here. I don't complain often. I'm a pretty civil person but when it comes to me spending about $750-$800 a month I atlas ask that you give me a apartment that isn't complete garbage/spider invested. Thats just my opinion, I wouldn't recommend this place to any one.

DO NOT RECOMMEND!!!!!! AWFUL management, i had to ask them FOUR times before they actually came and fixed my matenince problem. They said i...

DO NOT RECOMMEND!!!!!! AWFUL management, i had to ask them FOUR times before they actually came and fixed my matenince problem. They said i would have new carpet and its obviously not. It was very dirty when i first moved in. They also raised my rent after originally telling me a different price and claimed i had a pool view when i couldnt see the pool AT ALL and added another $20 on there. Ive stepped in dog poop several times leaving my apartment as well. They also arent letting me keep my dog anymore which i already paid for this month because he barks sometimes? they were very rude about it. I will be leaving here as soon as i can.

This place is by far the worst apartment I have ever had to be a part of! All the people with dogs don't clean...

This place is by far the worst apartment I have ever had to be a part of! All the people with dogs don't clean up after them. On the inside of the apartments the tack board to hold the floor down stabs your feet. The walls are cracked from the support beams shifting. The walls are paper think the freezer ice maker broke in the first month of being there. The porch rail is extremely loose. If you are to break lease they will make you pay 4 months worth of rent! This is a ridiculous place. The one star is how convienant it is to places and the staff is nice.

I have not lived here very long, but I already have a few problems with these apartments. First of all, the property is full...

I have not lived here very long, but I already have a few problems with these apartments. First of all, the property is full of litter and dog waste. I also put in a work order for my fridge not cooling on October 20. So far, I've had to put in several more work orders and call the office to make sure they would do something about it. 10 days later, half of the food in my fridge has gone bad and still no sign of maintenance. There were also multiple problems with our apartment as soon as we moved in: carpets tearing up, dark marks on walls, fridge leaking, etc. Some people let their dogs off leash in the public areas and don't bother to leash them when other dogs pass by. This is probably on of the things that upsets me the most about this property-how inconsiderate some of the other tenants are. On the positive side, the property has a lot of trees. I have one right outside of my bedroom window, which is a lot nicer to look out at than another building. The balconies are also very private. Overall: I WOULD NOT RECOMMEND these apartments to my friends of family.

The time we started at this apartment complex is was lovely. The management was kind, the atmosphere was great and the parks were clean....

The time we started at this apartment complex is was lovely. The management was kind, the atmosphere was great and the parks were clean. Once affinity took over managing this complex it became garbage. Our rent was raised, the amenities went largely unsupervised, and the response time to anything we needed plummeted. The worst offense had to be the complete neglect of dog waste that, before affinity was cleaned, and after affinity went to a landmine of dog waste everywhere around the property. The managements "solution" to this was to send a reminder email, but never actually follow with any kind of action. As long as this property is owned by Affinity I would strongly suggest you find a different complex to rent from, my experience here was not good and I don't wish others to suffer the same. If this ever goes to new management then the location and surrounding places to eat are fantastic, just expect the worst with affinity.

Older property with beautiful mature landscaping. Had a furnished apartment for a few months there. They have garages available, but didn't need one given...

Older property with beautiful mature landscaping. Had a furnished apartment for a few months there. They have garages available, but didn't need one given warmer time of year. Office staff and maintenance usually responded same day to any questions or requests. Right next to Chesterfield Village center. Black Sheep burger bar and many other great restaurant choices within walking distance. Pet friendly with trail around the lake. Worth checking out if you looking for southwest Springfield.

I have been living here for almost 6 months now and it has been GREAT! This is my first apartment on my own and...

I have been living here for almost 6 months now and it has been GREAT! This is my first apartment on my own and I love it! Staff is very friendly and concerned about anything needing fixed. Pools for the summer were kept for the most part clean! Very few people at the pool most times anyways. Very quiet in my building. Lakeside is beautiful. Only problem is when using the trail around the pond theres geese poop, but you can't really help that. Grounds are kept pretty clean. Im glad I moved here, definitely recommended if you're looking for a nice friendly clean atmosphere. (Trust me im picky)

My Fiance just finished up here lease less than a month ago. The first few months after Affiniti took over were fine, but the...

My Fiance just finished up here lease less than a month ago. The first few months after Affiniti took over were fine, but the over the course of the last few months, things have gotten rough. For starters, the management sent out a letter that they are considering to charge residents to hold their mail in the office, or just telling the mail to leave packages at the residents' door. Secondly, the office tried to charge her for a full month's rent when she was moving out on July 10th, even though it was clearly stated in her lease that she would pay a prorated amount on through the 10th. Finally, the leasing/managment team sent emails every single day after she moved out that she owed over $300 for the rest of July's rent. The letters eventually stated that they would send it to collections. Naturally, she called the office the first day she recieved a notice and the staff said they would put a note on the manager's desk. she had to call SEVEN times over the course of the week to get the manager on the phone to get the issue resolved, and when they finally got it taken care of, offered her no apologies for the inconvience of having to call them seven times or for wrongfully charging her extra rent that was not owed. I would reccommend that you look elsewhere to avoid the disorganization and dsyfuntion of the new management team.

I sadly have to agree with the other not happy tenant, i live 3 hours away & have trusted my daughter there over a...

I sadly have to agree with the other not happy tenant, i live 3 hours away & have trusted my daughter there over a year now being in college there, i am now in the process of moving my other daughter in with her to lakeshore as she starts her college. This last month has been hell everytime i speak to tbe office its a whole different information & nobody knows what im talking about the previous manager has everything screwed up. Its hard as a mom to try & trust them & believe anything. This is supposed to be a great time for my girls as there first apartment first experience out on there own, but it has not been!

My husband and I have lived here for 2 years now- one year under TLC management, and one year with Affiniti. We've really enjoyed...

My husband and I have lived here for 2 years now- one year under TLC management, and one year with Affiniti. We've really enjoyed our apartment, and the community! While we don't get out a lot to the clubhouse events, there's a ton of options for everyone, including a book club and Zumba! The pools are always clean and the lake out front is nice to walk around- although I wouldn't call that pathway accessible. There's a lot of cracks in the pavement- but that doesn't change how accessible the apartments or clubhouse are. There's ample parking, and a ramp into the clubhouse for those who need that accessibility. We can always depend on the office staff to be helpful and kind, even when we're calling for silly things. Package pickup is easy, but you may have to wait a couple of minutes, which is not a huge deal for me personally. You may find that the internet is definitely slow, especially if it's the evening or weekend, but there are upgrades you can purchase. It does sometimes take a bit to get maintenance out to do repairs, but they're always done well once we see them! All in all, it's a very nice place to live- and we'll be here for awhile!

They property is very well maintained. The staff is very friendly and always on top of what needs to be done at the property....

They property is very well maintained. The staff is very friendly and always on top of what needs to be done at the property. By far one of the best apartment complexes in Springfield. I would highly recomend anyone to live here! Twenty out of Five stars from me!

We moved in on Wednesday. We've only been here for 5 days now and love it. Very comfortable place to live. Everyone we have...

We moved in on Wednesday. We've only been here for 5 days now and love it. Very comfortable place to live. Everyone we have ran into has been very friendly. Our puppy loves the doggy park and doggy trail. Would recommend this place to anyone!

Location is great. However, since new management has taken over, we have had nothing but problems. They have lost my renters insurance multiple times,...

Location is great. However, since new management has taken over, we have had nothing but problems. They have lost my renters insurance multiple times, lost (misplaced) my packages, charged me extra on my rent...the list goes on and on. I've never felt like any of my complaints or maintenance concerns (such as leaks) have ever been a priority. I would not recommend this place solely due to the management. When TLC managed the apartment complex, they always made us feel like their top priority and would be at my door promptly if I ever needed anything. I have lived here for a couple of years now, but sadly due to the events, I am now looking to move as soon as possible.

I am in the process of moving into Lake Shore Apartments in June but each time I have any questions the office people are...

I am in the process of moving into Lake Shore Apartments in June but each time I have any questions the office people are very friendly and helpful especially Ashlyn. I am looking forward to living in the complex and visiting with the office staff.

This is my second time living here (moved out of state)...did not even consider living anywhere else when we moved back. A mature complex,...

This is my second time living here (moved out of state)...did not even consider living anywhere else when we moved back. A mature complex, with the comforts of a home...garage. .vaulted ceilings..washer/dryer..patio...awesome property..the maintenance staff is the best I have ever dealt wirh, professional and personal management staff

I went in to lease an apartment and was greeted by friendly faces . They made me feel right at home! The apartment are...

I went in to lease an apartment and was greeted by friendly faces . They made me feel right at home! The apartment are very clean and the property is beautiful, especially with the dog park and the lake! I wouldn't want to live anywhere else.

I love the location of Lake Shore! The neighborhood is so quiet and close to nearby restaurants. I had an issue with my refrigerator,...

I love the location of Lake Shore! The neighborhood is so quiet and close to nearby restaurants. I had an issue with my refrigerator, and they came out to fix it. Then it started smelling really bad for some reason, and they replaced the refrigerator with a brand new one on a Saturday! I didn't even have to wait for Monday! I love my new fridge! Everyone is so great, and it seems the new office staff really care about their residents. They started Zumba which I love, and they are doing painting with a twist really soon. Anytime I come to the office to get my packages they welcome my dog into the office, and give her a treat. I love it here, and plan to stay for awhile!

Lakeshore is such a great location and their clubhouse is beautiful. The staff is outstanding and always ready to help. Local restaurants and grocery...

Lakeshore is such a great location and their clubhouse is beautiful. The staff is outstanding and always ready to help. Local restaurants and grocery stores are very nearby which is very convenient!

The new management team is very friendly. And the location is awesome! The property also is very clean and well kept. There is a...

The new management team is very friendly. And the location is awesome! The property also is very clean and well kept. There is a little Chinese restaurant on the corner that is delicious and cheap for lunch time.

Ashlyn was great, she was very very helpful and willing to help us out. But whoever manages this place is horrible. My wife and...

Ashlyn was great, she was very very helpful and willing to help us out. But whoever manages this place is horrible. My wife and I put down the admin fee, the application fee and waited. I understand we are both young and have little credit but the scores they shot back at us were half what I just received from a report I paid for. And because of this, they wouldn't even let us try to put down a 1200 deposit. Not to mention I'm a first responder, it's great to see a company value the people who risk their life to keep them safe like this....

I have complained multiple times about my neighbors bass level and nothing has changed. It's super great when you're trying to study and you...

I have complained multiple times about my neighbors bass level and nothing has changed. It's super great when you're trying to study and you get to hear that for hours and hours. It is over priced for what you get. Look somewhere else.

I was treated very unfairly at Lake Shore. When I was ready to move out, I asked if I could move out at the...

I was treated very unfairly at Lake Shore. When I was ready to move out, I asked if I could move out at the end of April when my lease was up. Since I...

I was treated very unfairly at Lake Shore. When I was ready to move out, I asked if I could move out at the...

I was treated very unfairly at Lake Shore. When I was ready to move out, I asked if I could move out at the end of April when my lease was up. Since I didn't give them a 30-day notice, I was financially responsible through the end of May, which is totally understandable. Then, at the end of May, they told me I was responsible for June as well. I couldn't believe what I was hearing. I gave them plenty of notice, and I was even on a month-to-month basis at this point, so there is no reason why I couldn't move out at the end of May. Unfortunately, they wouldn't budge on their decision and threatened to charge me for attorney fees in court as well as rent and fines if I didn't pay. I strongly suggest looking elsewhere if you're looking for an apartment with staff that will listen to you and not try to charge you anywhere they can. Their initial, non-refundable fee is also very high when you sign on with them. Just look elsewhere and save yourself the hassle (and a ton of money!) of working with these people.

Expect weekly internet disconnection Managers actually don't really care about you other than money. Some dumbbells were stolen 4 months ago, but they still...

Expect weekly internet disconnection Managers actually don't really care about you other than money. Some dumbbells were stolen 4 months ago, but they still haven't replaced it since then cause of money(?) when they installed a surveillance camera inside. Even expect blackout sometime. I wouldn't recommend moving in if anybody is interested.

SPIDERS AT LAKESHORE APARTMENTS The following is my account of my stay at Lakeshore Apartments in Springfield MO, owned and managed by TLC Properties....

SPIDERS AT LAKESHORE APARTMENTS The following is my account of my stay at Lakeshore Apartments in Springfield MO, owned and managed by TLC Properties. I rented a one bedroom apartment for myself after getting divorced. I have a dog also. My first negative experience occurred when I was not allowed to view the apartment prior to moving in until after 3 pm the day of move in. At that point, I already had my stuff there and the people that were helping me also had other things to do. Also, I had already spent a total of $784.47 on the apartment without being able to see it. The apartment was on the top floor. It wasnt very long after I moved in that a couple of things became apparent. First of all, the carpet in the living room was obviously old and not properly cleaned and smelled of animal (most likely cat) urine. I could deal with that. The second thing was the big one. It started with seeing one spider crawl across the carpet. I chased it down and terminated it. The next day, another one. At this point, I made the office staff at Lakeshore aware of the problem. They said, ok, we will put you on the list for Friday. Good enough, I thought. So Friday comes and goes. For a couple of days I continue to see spiders. There was no indication to me that anyone had been in my apartment to spray (no smell, no note saying they were there, etc. ). At this point, I am concerned about my safety as well as the safety of my mini poodle. A friend of mine offered to keep my dog for me until the problem could be resolved. I bought some glue traps and caught several spiders, a couple appeared to be brown recluse. I had also complained to Lakeshore once again. They told me they had gotten a new exterminator because the previous one had a bad reputation of having to return more than once to get the job done. So, once again I am put on the list. Same results as before- the spiders continued to invade my apartment, even crawling in my bed as I sleep!! At this point, I had been dealing with the problem over a month. I have had it! I informed the office that I would be moving out due to the living conditions of my apartment. They informed me of the early termination fee. I argued the point based on unlivable conditions and my safety was in jeopardy. I spent the next two weeks waiting for corporate to reply to an email that was supposedly sent on my behalf. The end result was that I would be charged $1200 to break my lease. I voiced my opinion on that matter, but at this point I just wanted to be out of the spider-infested apartment. A verbal agreement was made that as long as I was making payments and communicating with them, they would not pursue collections on the $1200. I made regular payments as agreed. I went into the office on 10/3/2015 and made another payment. On 10/7/2015 I got a call from a collection agency for Lakeshore Apartments. Apparently, they had turned me in to collections on 10/1/2015!! So much for keeping their word. Lakeshore Apartments cannot be trusted. Not to take care of your safety, and certainly not when it comes to treating you fairly!

I love Lake Shore! The staff is incredible kind and accommodating. Maintenance takes care of any issues very quickly. The pools and grounds are...

I love Lake Shore! The staff is incredible kind and accommodating. Maintenance takes care of any issues very quickly. The pools and grounds are well maintained. It's a dog friendly and very peaceful place to live.