I just wanted to take a minute to give you some feedback regarding my experience at MIDTOWN CROSSINGS, but I have to also give...
I just wanted to take a minute to give you some feedback regarding my experience at MIDTOWN CROSSINGS, but I have to also give you some background as well.
I lived on long island in NY, and worked in Manhattan , my wife and I have been longing to get back to triangle for a few years now. An opportunity arose, and I jumped on it, but it required me to start work training in Atlantic city, NJ for 2 months starting in February. I chose to take the leap.
I finished training in April 2017, and headed to Raleigh on my own , without my family (my wife has professional obligations) and stayed with a friend , prepared to be there for weeks, maybe months,
I strolled into midtown crossings and Mr. Josh gave me a tour. The apartment, and community matched everything we were looking for. He expedited the process so that I wouldn't wear out my welcome crashing at my friends place,
Shortly after I got here, my wife received some bad news about one of my dogs (who are still with her in NY) the vets up in NY were simply playing on her heartstrings, trying to milk her for all the $ they could. Knowing that NC state has one of the best vet schools in the country, I advised her to come down and get a second opinion.
Things didn't work out. We had to put winnie down. My wife was a total mess. She could barely function. We do not have biological children, our dogs are our kids.
The love, support and compassion we received from the team here, completely blew me away. I have spent the last 10 years living up and down the east coast (I am a corporate restaurant manager) and I have lived in many apartment complexes. A few , I have called home, but not one have i ever considered FAMILY.
The day we put winnie down, I had to go to the office for a question, and Joshua asked about the situation. I lost control of my emotions, and he hugged and consoled me as if he had been a friend for years.
Later in the day, I went to do laundry at the community Laundromat. There was a MMIDTOWN BBQ taking place. David (of maintenance) heard from josh about my families loss and had made a plate of burgers, hot dogs, and sides, for my wife, handed it to me with the words "pets are like children. We are so sorry for your loss. Bring this to Christine. Its one less thing for her to worry about".
David and Mario are the most attentive, kind, and most important, quick to respond, maintainence crew I have ever seen, bar none. David, in particular, has a heart of gold. His actions that day, when I lost a family member, will never, EVER be forgotten.
That one event captures my entire experience so far at midtown crossings. The team of josh, Amy, angel, David and Mario have become FAMILY. in my mind, there is
A, community
B. Home
C, FAMILY
this is the very first time, in my almost 20 years of renting, that I have ever felt this way about the staff. The crew here is simply beyond words. I have been here a little close to 3 months, without my family, and they have made my life much, much easier; always being available, always being kind, always feeling like FAMILY.
for a man who has been forced to be without his family for close to 6 months, this means more than words can even begin to express.
I just wanted to take a minute to let you inthe higher ups how talented and incredible your team here in little old Raleigh is. They have left a mark on my life, and have made a very turbulent time in my life much, much easier.
Respectfully,
Timothy Perge