My experience with Stark Firs is less than desirable. Especially with Maintenance. 2 out of 3 times they came on service calls requested by...
My experience with Stark Firs is less than desirable. Especially with Maintenance. 2 out of 3 times they came on service calls requested by me, they damaged my carpet with black paint, got black paint on the bathroom and entry floors. Painted the stair railing with the wrong type of paint. We couldn't use the railing due to it being tacky after 3 days of waiting for it to dry. Did not put in a new float for the toilet as I requested. The toilet still is not flushing properly and we must leave the lid open to flush. This occurred on 2/26/18. I notified them on 03/01/18 that it's still not fixed! No one has come to fix the toilet or have I heard from them about the toilet. No one has come or have I heard about the carpet. Ron came after I sent in the Maintenance request on 03/09/18 and stated ORS 90.320 which states; the hand rail must be in good working order and it wasn't. I never said it was loose! It wasn't. We had been using just fine. He yanked it from side to side and if course it was loose! He fixed it. Hahh! I'll tell you how, what it looks like and show you. First of all two people came to my house. They didn't; introduce themselves to me. So I don't really know who they were. The chick left leaving the guy Ron I assume from our texts. I went to my room and closed the door to get ready. When I came out no one was here. I grabbed my roomie and when I went down the stairs the following pics is what I saw.
I went Berserk! I was Livid! This doesn't belong in a home, it belongs in a barn! This isn't the work of a Maintenance Man, it's the work of Homer Simpson! It appears to me, he went to the dumpster got two blocks of wood. Two different types of wood! Didn't sand them, didn't finish them. Infact, they are marred up and one has a big old sliver protruding upwards! Slapped them together haphazardly and attached them to the Black Metal Post with Silver Cable Straps! Silver Cable Straps that don't go all the way around the post causing the Cable Straps to bite into the post disfiguring it. This contraption isn't even Level let alone Not the proper way to sturdy a railing or the proper Materials for the inside of a home! Look at the pictures and you be the judge on Stark Firs Maintenance. I also told them about the Paint Chips chipping off of Every cupboard, drawer, closet, door and door jam in the apartment. I have yet to hear from anyone at Stark Firs Maintenance about this matter. The Paint Chips are Everywhere! I curse them and Stark Firs everyday! I've found them on the floor, on the carpet, counter, refrigerator, sink, stove, my clothes, plates of food, my dogs feet and the inside and outside of the coffee pot!!! I cannot cook, eat out of any dish or cup and use any utensil without wiping it down with a towel first to get any possible Paint Chips!! I notified them and sent the pictures in on 02/25/18. So, I have so pretty good reasons not to give Stark Firs, especially Stark Firs Maintenance a good rating and review!