Arlington Village

If only zero stars were an option, I don't know where to begin. From the staff, maintenance being nonexistent and cockroaches everywhere! I've lived...

If only zero stars were an option, I don't know where to begin. From the staff, maintenance being nonexistent and cockroaches everywhere! I've lived in a few apartment complexes but nothing quite like this. When I first moved in, maintenance wasn't bad. The main guy's name was Jason, and he was always helping out. He told me if I ever had any issues to let him know. I'm pretty sure management ran him off because I haven't seen him in months. I've told the staff about the cockroach issue three times, and it still hasn't been resolved. The first woman I talked to was no help. She advised me that she would let someone know about the issue. The second woman I spoke to gave me two different dates for when an exterminator would come out, and nothing has happened. So I'll be making my fourth trip to complain about it. I rarely do reviews, but when you've had enough, you've got to let it be known. If you're interested in these apartments, go for it. They are cheap and affordable, but the staff is on a whole other level, maintenance has been scared off, and cockroaches are apparently an issue that won't be getting resolved soon (look at other reviews).

I was really excited to move here, but now I'm just waiting for the day my lease is up. The townhome are indeed spacious...

I was really excited to move here, but now I'm just waiting for the day my lease is up. The townhome are indeed spacious and I appreciate that, but the people that are working for Arlington are not good at all. We moved into a home with a room full of cat pee. When I asked about having the carpet replaced they instead sent someone to come and spray the carpets. Of course that didn't work. It took us leaving a bad review of the maintenance services to finally get our carpet replaced. Our toilets flush, but expect to flush them at least five times before your waste goes away. Currently our kitchen sink has been spouting water when we have the hot water on and I put in a request to have it fixed before Thanksgiving. Someone came, but they didn't fix it and we haven't heard anything since. Yes, I have called back numerous times to put in more requests, but still nobody has showed up. The worst part, and I know we just got unlucky with where were were placed, is that our neighbors play their music so loud that our walls and floors vibrate. I have spoken with the property managers numerous times and even called the police, but still nothing is done. I am so frustrated with this place.

If you're thinking about it, look elsewhere. This has been a horrible experience. We moved into an apartment that had carpet soaked in cat...

If you're thinking about it, look elsewhere. This has been a horrible experience. We moved into an apartment that had carpet soaked in cat pee, a refrigerator that leaked, a heater that didn't work, basements that leaked water, and toilets that didn't flush. Currently, our pipes under the kitchen sink pour water whenever we turn on the hot water. The staff has been nice, and maintenance has fixed some of these things, but it's unreasonable that we were moved into an apartment that wasn't up to code in the first place. We also have neighbors who play their music loud at every hour of the day and night. Our assigned parking spaces mean nothing since everyone parks wherever they want. There have been countless times that, after a long day of work or school, we've had to park in a completely separate parking lot and walk to our home. I've literally seen people park in my spot for the purpose of drug transactions. This has been a horrible experience. I will not be staying here and really wouldn't recommend this place to anyone. Definitely, the worst renting experience I've had out of all of the cities and states I've lived in. Again, if you're thinking about it, look elsewhere. We'll probably put our rent in escrow for the remainder of our stay.

I currently live in the Arlington village flats and I can honestly say that, even though the apartments are affordable they are just made...

I currently live in the Arlington village flats and I can honestly say that, even though the apartments are affordable they are just made as cheap as possible. Our apartment is "updated" but every update made was a cheap upgrade and everything is falling apart. The floor has torn where their flooring company did nothing to level or even clean the floor before laying new laminate flooring down. Tricap maintenance company is useless. We were told before we moved in that our drawers in our kitchen would be fixed due to them falling out when you open them. They are still not repaired. I can't tell you how many times I have called them for something and nobody ever called or anything. Nobody has ever showed up. Our kitchen floor is soaked with water because the sink is leaking and I told them about it 3 weeks ago now. Still nobody has come to even survey the situation. Our faucet is also broken which was also mentioned in my service request. Again, nothing HAS been said about it. Very poor ownership on these apartments. I wouldn't recommend my worst enemy to live in this place. It is truly ridiculous that these people care so little about their tenants who are paying so much money that they won't even bother to have a decent maintenance crew who will make necessary repairs to the apartments, especially when the leaky faucets are causing damage to their apartments. This is the worst renting experience I have ever had by far.