I am going to try my best to make this the most honest review of Tuscan Heights, because I don't believe in writing reviews...
I am going to try my best to make this the most honest review of Tuscan Heights, because I don't believe in writing reviews while pissed off but I also believe people should know what they are getting into. I lived here for a year in a 1 bedroom on a third floor.
Here is my list of pros and cons for this place. It wasn't the worst place to live (speaking as someone from NYC) but I'm definitely glad I moved out.
Pros:
1. Slightly cheaper prices compared to other places, but be warned they will spike the rent up by 13% when your lease is up for renewal after 1 year and claim that the market justifies the increase. I didn't think the significant increase in rent was justified due to the quality of the apartment itself and the quality of the apartment complex in general. After doing some research, I found several other apartments on the market for the price range TH was asking for that were much better quality. They did offer to negotiate the rent increase with me but by that point I decided I could do better, and I did.
2. The apartment was clean and I didn't have any pest issues (except a squirrel living in my wall for a short period of time - TH did take care of that pretty quickly).
3. There is a King Soopers right across the street which made shopping super convenient.
4. They have a small pool and gym for residents but it was under renovation and inaccessible for the vast majority of the time I lived here.
Cons:
1. TH doesn't adequately repair some of the more major structural issues they have with some of their apartment buildings, mine was one of them. There were clearly holes in the roof of my building. Pretty sure that's how the squirrel got into my wall. Additionally, there was significant water damage to the ceiling of the breezeway just outside of my apartment, which caused a large area of the ceiling paint to sag, then break, and leaked water badly every time it rained hard. Eventually, this started causing water damage in my own kitchen! When I reported this, TH would superficial fix the breezeway ceiling but then when it rained the water damage just came back and the same thing started all over again because they never bothered fixing the core issues and just did a patchwork "for appearances" fix. This happened a couple of times during my time living at TH. When this water damage started working its way into my own apartment, which I reported right away, they never fixed it despite my reporting it months before I moved out. You can look at the pictures to see what I mean.
2. The laundry facilities are just horrible. This was a MAJOR con for me. The washers and dryers broke down often. I don't know how many times I had to hand wring out my wet clothes because the washers wouldn't drain or had to spend extra money because the dryers wouldn't work and I had to move laundry to another dryer. There were NEVER any "out of order" signs on the machines that were broken, so you pretty much rolled the dice hoping you didn't get a broken machine every time you did laundry. The laundry facilities are repaired by an outside contractor, so TH would just tell you to report it to them. I did this MULTIPLE times and even when the machines were fixed, they didn't stay fixed for long. I got so fed up that I started doing my laundry at a local laundromat instead of dealing with the mess that are TH's laundry facilities.
3. The parking spots at this place are horrible. They clearly tried to squeeze as many parking spots as they could and it shows. These are the smallest parking spaces I have ever seen and expect to get plenty of dings on your doors as a result.
4. There are some crime issues here. There are literal crack heads living out of their cars in the parking lots. I have no idea how they are getting away with that, as parking permits are required. Additionally, someone was shot by Federal Heights PD in the parking lot during my year living here.
In conclusion, I am very happy I moved. This place was a good spot to move in and save some money until you can find a better spot, which is why I am giving it 3 stars.