Boltons Landing Apartments

One of the leasing agents at this place COMPLETELY LIED to my 74 year old mother saying that she could leave her apartment (stop...

One of the leasing agents at this place COMPLETELY LIED to my 74 year old mother saying that she could leave her apartment (stop renting) at the end of Oct 2019 with no problem. The agent said they had a very long waiting list and renting her apartment within 2 weeks would be no problem and she had nothing to worry about. Hesitant because my mother been burned before by a previous apartment complex giving her the same story, my mother suggested that she find her own replacement (sublet) to ensure that she could leave without any worries. The agent said that was against their rules and she could not attempt to find a replacement for herself to protect against being stuck with a never-ending bill and liable for her full lease. So, my mother took this woman's word for it and packed to move, cleaned completely, left her key, etc. My mother did everything she was supposed to do. The woman (agent) who told my mother she would take care of renting her apartment within 2 weeks either quit or was fired by early Nov 2019 (just 1-2 weeks after my mom moved). Either it was not communicated to management that this promise had been made by the agent who just left (early Nov 2019) or the management doesn't care what happens to my mother and they knowingly refused to list her apartment for rent opting to stick my mother with a never-ending bill after she had moved to Florida. Right now, my mother is looking at a bill upwards of $5000 because management refuses to take my mother seriously and fulfill their end of the promise that was made to her. My mother signed a 13-month lease so she could very easily get stuck paying more than $10,000 because Bolton's Landing did not keep their promise and simply rent her apartment as they had promised. My mother has been checking every week to see if her apartment was even being listed as "for rent" and they have NEVER listed it... so it sits vacant while they rack up an enormous bill they are expecting my mother to pay and will likely sue her for not being able to pay. My mother is unemployed and living on a very small SS check so she can not afford this bill that Bolton's Landing is racking up to intentionally hurt my mother. My mother has not slept in months worried about this bill that is continuing to add up. She has been calling Bolton's Landing for months trying to get someone to help her and no one has even tried to help her.