{"id":18485,"date":"2020-09-20T13:05:48","date_gmt":"2020-09-20T18:05:48","guid":{"rendered":"https:\/\/www.abodo.com\/blog\/?p=18485"},"modified":"2025-03-05T09:31:46","modified_gmt":"2025-03-05T15:31:46","slug":"virtual-apartment-tours-ultimate-guide","status":"publish","type":"post","link":"https:\/\/www.rentable.co\/blog\/virtual-apartment-tours-ultimate-guide\/","title":{"rendered":"Virtual Apartment Tours: The Industry&#8217;s Ultimate Guide for Property Managers"},"content":{"rendered":"<h3 style=\"text-align: left\"><strong>The coronavirus pandemic is pushing property managers and real estate agents to get creative about showing rentals to prospective tenants utilizing virtual apartment tours.\u00a0<\/strong><\/h3>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">In the midst of one of the biggest health crises in American history, businesses are working to stay afloat while operating in non-traditional ways. Property management companies are feeling this same pain, as they explore best practices for virtual apartment tours best suited for renters.<\/span><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">As you&#8217;ll see below, according to <a href=\"https:\/\/trends.google.com\/trends\/\">Google Trends<\/a>, virtual apartment tour searches in the real estate industry have spiked dramatically in the past two months. This simple chart shows the true importance of <strong>mastering virtual apartment tours<\/strong>, as <a href=\"https:\/\/advertise.rentable.co\/\">renting remote<\/a> becomes a true priority.\u00a0<\/span><\/p>\n<figure id=\"attachment_18486\" aria-describedby=\"caption-attachment-18486\" style=\"width: 1180px\" class=\"wp-caption alignnone\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-18486 size-full\" src=\"https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/05\/06120011\/Screen-Shot-2020-05-06-at-11.59.04-AM.png\" alt=\"virtual apartment tours data\" width=\"1190\" height=\"618\" srcset=\"https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/05\/06120011\/Screen-Shot-2020-05-06-at-11.59.04-AM.png 1190w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/05\/06120011\/Screen-Shot-2020-05-06-at-11.59.04-AM-512x266.png 512w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/05\/06120011\/Screen-Shot-2020-05-06-at-11.59.04-AM-1024x532.png 1024w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/05\/06120011\/Screen-Shot-2020-05-06-at-11.59.04-AM-768x399.png 768w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/05\/06120011\/Screen-Shot-2020-05-06-at-11.59.04-AM-640x332.png 640w\" sizes=\"(max-width: 1190px) 100vw, 1190px\" \/><figcaption id=\"caption-attachment-18486\" class=\"wp-caption-text\">Spike in Google Searches related to virtual tours via Google Trends<\/figcaption><\/figure>\n<p style=\"text-align: left\">Renters \u2014 the other side of the rental equation \u2014 are voicing their concerns about finding their next place, while remaining hopeful that virtual tours will give them what they desperately need.<\/p>\n<p style=\"text-align: left\">According to a recent study by Rentable, <strong>more than 60% of renters said that coronavirus has negatively impacted their apartment search.\u00a0<\/strong><\/p>\n<p style=\"text-align: left\">Additionally, <strong>30% of renters surveyed stated they&#8217;d prefer photos and floorplans in a virtual manner<\/strong>, while<strong> pre-recorded videos of units (27%)<\/strong>, and <strong>live personalized unit tours (21%)<\/strong> rounded out the pressing desires of renters.<\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">During this important shift in how many renters are viewing apartments, we decided to put together a <strong>complete rundown on the most popular, efficient and, now, necessary virtual apartment tour options<\/strong> in the industry.\u00a0<\/span><\/p>\n<h2 style=\"text-align: left\"><strong>What You&#8217;ll Learn in the Virtual Apartment Tours Ultimate Guide<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">Rentable\u2019s ultimate guide to <a href=\"https:\/\/bptapartments.com\/virtual-tours\/\">virtual apartment tours<\/a> teaches <a href=\"https:\/\/sunnyvacationsutah.com\/\">property managers<\/a> and leasing agents how to effectively rent apartments in a remote manner, using virtual tour options, live streaming technology, expertly crafted video walkthroughs, apartment stories, stunning floorplan, and unit photos, along with innovative technology, such as Matterport 3D camera software and more.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This guide will help <strong>property managers minimize vacancies<\/strong>, save time with virtual touring options, like <a href=\"\/\/blog.kicksta.co\/instagram-real-estate-marketing\/\">Instagram for real estate<\/a>, and continue to lease valuable units during times when in-person tours are simply not an option.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Finding a way to make potential clients comfortable when viewing new apartments, signing a lease and making a move during these trying times is of utmost importance to management companies nationwide that are <a href=\"https:\/\/www.thenexthint.com\/what-are-key-strategies-for-smooth-property-rental-management\/15172\/\">managing rental properties<\/a>.\u00a0<\/span><\/p>\n<p>In this guide, you&#8217;ll learn how to:<\/p>\n<ol>\n<li style=\"text-align: left\"><span style=\"color: #000000\"><strong>Master the Pre-Recorded Video Walkthrough<\/strong><\/span><\/li>\n<li style=\"text-align: left\"><span style=\"color: #000000\"><strong>Showcase Stunning Unit-Specific &amp; Amenities Photos<\/strong><\/span><\/li>\n<li style=\"text-align: left\"><span style=\"color: #000000\"><strong>Flourish with One-on-One Live Video Tours<\/strong><\/span><\/li>\n<li style=\"text-align: left\"><span style=\"color: #000000\"><strong>Thrive with Facebook Live Open-House Tours<\/strong><\/span><\/li>\n<li style=\"text-align: left\"><span style=\"color: #000000\"><strong>Empower Renters with Self-Guided Tours<\/strong><\/span><\/li>\n<li style=\"text-align: left\"><span style=\"color: #000000\"><strong>Innovate Using Cutting-Edge Matterport Technology<\/strong><\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">So, let\u2019s get started and learn how to <strong>r<\/strong><\/span><b>ent remote <\/b><span style=\"font-weight: 400\">today by navigating through the following six lessons.<\/span><\/p>\n<h2>1. Master Virtual Apartment Tours with Pre-Recorded Video Walkthroughs<\/h2>\n<p><span style=\"font-weight: 400\">Video walkthroughs are truly important as leasing has gone almost entirely virtual nation-wide in the wake of the COVID-19 pandemic, but renters still need to move.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Even under normal circumstances, renters are often put in the position of needing to sign a lease, site-unseen, when moving out of state for work, school, family issues, among others. And if you are moving, don&#8217;t forget to take a look at <a href=\"https:\/\/moving-me.com\/\">moving company reviews<\/a> first!<\/span><\/p>\n<p><span style=\"font-weight: 400\">At Rentable, we know that renters are much more comfortable signing a lease when they feel they have an understanding of the actual unit they\u2019ll be renting. There\u2019s mistrust around model unit photos, so pre-recorded walkthroughs are essential to establishing trust with renters.<\/span><\/p>\n<h3><span style=\"color: #000000\"><strong>How to Get Started Today<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400\">Pre-recorded video walkthroughs used for virtual apartment tours do not need to be professionally produced, with drone footage and musical backgrounds. These videos can be recorded with your cell phone or tablet quite easily. In fact, Rentable\u2019s recent survey of renters shows that they tend to trust this type of authentic, credible content more than professionally produced videos. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Don&#8217;t worry, it&#8217;s not as hard as you might think. For starters, take a look at the video below.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"Rent Remote App Demo | Powered by ABODO\" width=\"1200\" height=\"900\" src=\"https:\/\/www.youtube.com\/embed\/czXq19ykBLY?start=6&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400\">To get things underway for this virtual apartment tour, you should consider the use of a phone stabilizer, if possible. These are affordable and easy to purchase on Amazon within minutes. If you are just using your hands, make sure to hold the camera firmly to avoid any shaking or inconsistency in quality. On top of that, try your best to keep the camera upright and at a 90-degree angle.\u00a0<\/span><\/p>\n<p><strong>Here are some very important tips for this virtual apartment tour:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Ensure you\u2019ve turned on all of the lights in the unit and have opened the blinds.\u00a0 Easy to miss lights can typically be found over the stove or sink.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Your camera should highlight the point of view of the prospect. Avoid having people in view of the camera, and hold the camera vertically, since most renters search using their mobile device.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Vertical filming is also compatible with Rentable\u2019s Walkthrough Stories product.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Start at the entryway and walk into the unit as a normal renter would.<\/span><\/li>\n<li><span style=\"font-weight: 400\">You might also consider walking through the apartment and showing the rooms in order, as you pass them, if the entryway doesn\u2019t lead into a common space.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Another option is to start with the main areas such as the living room and kitchen and then work your way into the bedroom spaces, bathrooms, etc.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Move through the space more slowly than you would in a regular tour, especially when panning from left to right.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Don\u2019t forget to show auxiliary spaces such as hallways, attics, basements, garages, etc.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">If the unit is a single-family home, you may consider showing the outside of the unit, yard, etc.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Additionally, make sure you consider sharing information about items that renters have a true interest in, such as:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Internet and cable connection<\/span><\/li>\n<li><span style=\"font-weight: 400\">Essential appliances<\/span><\/li>\n<li><span style=\"font-weight: 400\">Lights and outlets<\/span><\/li>\n<li><span style=\"font-weight: 400\">Cupboard and closet space<\/span><\/li>\n<li><span style=\"font-weight: 400\">Water pressure<\/span><\/li>\n<li><span style=\"font-weight: 400\">Flooring and carpet<\/span><\/li>\n<li><span style=\"font-weight: 400\">Reiterate the rent price, unit square footage, and other unit-specific details<\/span><\/li>\n<li><span style=\"font-weight: 400\">Parking space and storage units\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">What else should a renter know about this unit that they can\u2019t see on camera?<\/span><\/li>\n<li><span style=\"font-weight: 400\">Location of the unit in proximity to neighbors and city views<\/span><\/li>\n<\/ul>\n<p><em><span style=\"font-weight: 400\"><strong>Bonus Tip:<\/strong> <\/span><span style=\"font-weight: 400\">Whenever possible, take videos of the actual unit you are leasing. Clearly indicate on your website and all of your listings whether the video is of the actual unit or of a model\/comparable floor plan. Take a property-specific video where you highlight the common areas, amenities, and neighborhoods.\u00a0<\/span><\/em><\/p>\n<h2><b>2. Showcase Stunning Unit-Specific &amp; Amenities Photos<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Let\u2019s face it, with all of the new digital marketing technology available in 2023, real estate photography seems like a small priority and perhaps a thing of the past. Showing off assets like new <a href=\"https:\/\/cobalt-contracting.com\/\">kitchen remodels<\/a> is much easier than in year&#8217;s past.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">But we can assure you that stunning unit-specific photos still play a role in a successful leasing process. First, according to industry studies from the Center for Realtor Development high-quality photography \u2014 like the kitchen photo below \u2014 helps lease and sell 32% faster than poor photos or a lack of photos altogether.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/images.unsplash.com\/photo-1484154218962-a197022b5858?ixlib=rb-1.2.1&amp;ixid=eyJhcHBfaWQiOjEyMDd9&amp;auto=format&amp;fit=crop&amp;w=1000&amp;q=80\" alt=\"Virtual apartment tour kitchen photo\" width=\"1000\" height=\"664\" \/><\/p>\n<p><span style=\"font-weight: 400\">According to <a href=\"https:\/\/stefanistein.com\/\">luxe interiors and design<\/a>, high-quality photos give you the opportunity to showcase the uniqueness of each individual unit, as well as the common areas, floorplans and amenities. Research has shown that renters are overwhelmingly searching not only for unit photos but also high-quality visuals of the entire apartment community.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With impressive photography, you are able to control the mood of the individual unit and the images help you tell the story of what it&#8217;s like to be a resident in the building. Photos are a truly compelling way to give renters the opportunity to picture themselves living in a specific unit. With proper lighting, furnishings and well-crafted angles, photos can seal the deal.<\/span><\/p>\n<h3><span style=\"color: #000000\"><strong>How to Get Started Today<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400\">First, let\u2019s start with the equipment. <\/span><\/p>\n<p><span style=\"font-weight: 400\">All you need to take awesome photos of your unit and common areas is an iPhone or smartphone camera. Phone cameras have progressed in ways that we could never have imagined even just a few years ago. So, get your camera and perhaps a tripod for steadiness and you\u2019re off to the races.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Next, here are a few things you should do around the unit:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Clean up and declutter<\/span><\/li>\n<li><span style=\"font-weight: 400\">Brighten up the space and make sure the lights are on<\/span><\/li>\n<li><span style=\"font-weight: 400\">Add a pop of color to the rooms with accent pieces (blankets, pillows or furniture)<\/span><\/li>\n<li><span style=\"font-weight: 400\">Hide all of the messy cords, footwear and kitchen utensils\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Ensure that all of the pictures are hanging straight<\/span><\/li>\n<li><span style=\"font-weight: 400\">Use artwork as a major focal point<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Now you\u2019re ready to start taking photos. Even if you aren\u2019t an expert photograph, you can still get great results by following a few guidelines:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Pick the right angles<\/span><\/li>\n<li><span style=\"font-weight: 400\">Position the camera about 4-5 feet high and on a tripod<\/span><\/li>\n<li><span style=\"font-weight: 400\">Show a realistic perspective for the future tenant<\/span><\/li>\n<li><span style=\"font-weight: 400\">Shoot toward a corner or from a doorway to provide tenants with the true viewpoint of the size and space<\/span><\/li>\n<li><span style=\"font-weight: 400\">Get low when you take wider room shots, as this will make the space seem more open<\/span><\/li>\n<li><span style=\"font-weight: 400\">Highlight unique features, such as reading books, outdoor decks, <a href=\"https:\/\/diyhomecomfort.com\/blog\/does-adding-a-bathroom-in-the-basement-add-value\">newly renovated bathrooms<\/a> and kitchens<\/span><\/li>\n<li><span style=\"font-weight: 400\">Use the rule of thirds, an essential basic for photographers; following this rule will ensure harmony and visual interest in your photos<\/span><\/li>\n<\/ul>\n<p><em><strong>Bonus Tip:<\/strong> If you\u2019re in need of a camera, or prefer something other than your phone, always remember that you do not have to make a huge investment in equipment. Simply rent a camera to gather a mass amount of unit photos and save yourself some money.<\/em><\/p>\n<h2><strong>3. Flourish with One-on-One Live Video Tours\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">Data shows that leasing has gone almost entirely virtual, nationwide, in the wake of the COVID-19 pandemic, but we know that renters still need to find their next home. And you\u2019re here to help them in a virtual manner.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Often, renters need to sign a lease without seeing the unit in-person and personal video tours are a fantastic way to make this happen.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The goal is to provide a trustworthy, credible viewing experience of the unit, and personal, live video tours via personal video can help in building the relationship necessary to travel down the funnel from lead to virtual showing to lease.<\/span><\/p>\n<p>Additionally, with a one-on-one video tour, you&#8217;ll be able to make pit stops to parts of a unit that are important to your viewer. For example, if your viewer wants to see a nice <a href=\"https:\/\/watermark-designs.com\/blog\/15-wall-mount-faucet-designs-for-your-home\">wall mount faucet<\/a>, then you have the freedom to go forward with that as you see fit on live video.<\/p>\n<h3><span style=\"color: #000000\"><strong>How to Get Started Today<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400\">Facetime is perhaps the quickest way to conduct a live video tour if you have an iPhone, but apps such as <strong>Whatsapp, Skype, Google Hangouts, Zoom<\/strong>, etc. also support video chatting in a way that doesn\u2019t require you to give away your personal cell phone number.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The set up for a live video tour is similar to our suggested setup for pre-recorded video tours, as mentioned above. To refresh your memory, we advise using a camera stabilizer, if at all possible. <\/span><\/p>\n<p><span style=\"font-weight: 400\">If you are just using your hands, make sure to hold the camera with two hands firmly and try your best to keep the camera upright at a 90-degree angle throughout the tour.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">We highly recommend starting your live virtual apartment tours by introducing yourself to your prospect. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Building rapport and trust between you and your prospect in this manner can help lower their guard and improve your odds of converting without physically meeting face to face. Remember to dress professionally and conduct yourself the way you would for an in-person tour. This is key.<\/span><\/p>\n<p>Here are some key tips for conducting your successful tour virtual apartment tour via live video:<\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Start your walkthrough from the entrance\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">For each room, pan the camera slowly from side to side first, then walk through the space to the other side of the room. If there are windows in the room, we recommend stopping at the window to showcase the view. <\/span><\/li>\n<li><span style=\"font-weight: 400\">For example, if a living room has a balcony, pan the room from the entrance, walkthrough up to the balcony glass door, look out the glass door, and then walk to the other end of the living room for your second pan.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">When going into bathrooms with mirrors, try your best to capture the sink and toilet area diagonally, so you&#8217;re not appearing in the mirror (sometimes it&#8217;s unavoidable, but try your best to avoid appearing in the film).<\/span><\/li>\n<li><span style=\"font-weight: 400\">Be prepared to show the nooks and crannies such as cupboards, closets, basements, etc. Use your hand to show space and depth, if necessary.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Talk to the prospect the way you would talk to an in-person prospect. Share information about the unit details such as pricing, square footage, and other key facts about the building in general.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Explain your leasing process, including how to apply, what additional fees might arise along the way,etc. \u00a0 Pause to answer questions as they arise.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<p><em><strong>Bonus Tip<\/strong>: Be flexible during these tours. Be prepared to show the prospect the outside of the building, the yard, the amenities, and anything else they might have an interest in seeing. Remember, you\u2019re here to serve the prospect, even though they aren\u2019t standing directly next to you. Personalization is key, and making your prospect feel taken care of is a great way to forge the connection that will lead to a signed lease!<\/em><\/p>\n<h2><strong>4. Thrive with Facebook Live Open-House Style Virtual Apartment Tours<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">Let\u2019s face it, video gets our attention. Whether we\u2019re watching the news or our favorite sports team, seeing live video is a major benefit. Today, the majority of renters search for apartments online, which gives you an added reason to attempt to capture their attention with <a href=\"https:\/\/www.styldod.com\/blog\/real-estate-social-media-posts-ideas\">social media posts<\/a> and live-streaming options such as Facebook Live.\u00a0<\/span><\/p>\n<blockquote>\n<h5 style=\"text-align: center\"><strong>\u201cIn an effort to reduce the risk posed by COVID-19, we ask that all tours are done in a virtual manner for the foreseeable future. All in-person tours are officially canceled indefinitely. We are making an extra effort to provide video tours of all units available.\u201d \u2014 Chicago-based property management company<\/strong><\/h5>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">Using live streaming, your team gets an opportunity to host a traditional open house with the added benefits of real-world interaction, while also bringing together larger audiences and recording the interactions for later use on your website and social media channels \u2014 the content is evergreen.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Live streaming provides renters with an opportunity to see a unit or building without making a massive time investment. They\u2019ll avoid traveling, they can engage in any way they want (through comments or real-time conversation), and they can easily ask questions while the live stream is in action. These types of tours can also be help in a home sale environment as well, leading to one of the <a href=\"https:\/\/brotherlyloveproperties.com\/sell-my-house-fast-philadelphia\/\">cheapest ways to sell<\/a>, saving on realtor expenses.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000\"><strong>How To Get Started Today<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400\">First, you\u2019ll need a smartphone or tablet and the Facebook app to get started. After you have these items secured, you\u2019ll want to promote the open-house to your email list, or to anyone who has inquired about units in your building. Verify all the email addresses using an <a href=\"https:\/\/www.emailmonday.com\/free-email-checker\/\">email checker<\/a>, to avoid the risk of your email not being delivered. Also, send invites via social media channels. Create an event on Facebook, share on Twitter, post about it on Instagram, create a <a href=\"https:\/\/www.uniqode.com\/blog\/qr-code-basics\/how-to-scan-qr-codes-with-android-phones\">scannable QR code<\/a> that can be added to your marketing materials. Do everything you can to fill the virtual \u201croom.\u201d Once you have confirmed attendees, you\u2019re ready to go.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/images.unsplash.com\/photo-1485811055483-1c09e64d4576?ixlib=rb-1.2.1&amp;ixid=eyJhcHBfaWQiOjEyMDd9&amp;auto=format&amp;fit=crop&amp;w=1000&amp;q=80\" alt=\"Facebook Live Virtual Apartment Tour\" width=\"1000\" height=\"667\" \/><\/p>\n<p><span style=\"font-weight: 400\">Get prepared! Before starting your first broadcast, give it a test run. Get familiar with the <a href=\"https:\/\/www.facebook.com\">Facebook<\/a> platform, shoot a few practices videos and get some coworkers or friends to follow along and give you feedback. <\/span><\/p>\n<p><span style=\"font-weight: 400\">You can easily delete these practice runs later. After that, watch your recorded videos, make adjustments to angles, flow of the broadcast through specific units to showcase unique areas and amenities, and make notes on your posture and enthusiasm levels. You don\u2019t have to be perfect, but you should be comfortable holding the camera and speaking to a live audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Now, you\u2019re ready to start your broadcast. Open up the Facebook app and go live \u2014 your audience will start to show up and you\u2019re off to the races. It\u2019s important to remember to make this experience as personal as you can. <\/span><\/p>\n<p><span style=\"font-weight: 400\">A few ways to that are:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Make sure your battery is fully charged<\/span><\/li>\n<li><span style=\"font-weight: 400\">Introduce yourself and share a bit of information about yourself and the property<\/span><\/li>\n<li><span style=\"font-weight: 400\">Start by sharing a few anecdotes about the neighborhood<\/span><\/li>\n<li><span style=\"font-weight: 400\">Make sure to thank your audience for joining the broadcast<\/span><\/li>\n<li><span style=\"font-weight: 400\">Talk to your audience members; and as new people join, call out their names to let them know that this is a personal experience<\/span><\/li>\n<li><span style=\"font-weight: 400\">Ask the audience to share any questions they have and that interaction is encouraged<\/span><\/li>\n<li><span style=\"font-weight: 400\">Thank each audience member for commenting, liking or sharing your video with friends<\/span><\/li>\n<li><span style=\"font-weight: 400\">Make sure you give a complete tour and let everyone know where they can contact you should they have any questions or serious interest<\/span><\/li>\n<li><span style=\"font-weight: 400\">Don\u2019t forget to thank everyone again for coming<\/span><\/li>\n<\/ul>\n<p><em><strong>Bonus Tip:<\/strong> Make sure you save your video and share the recording on your website and social media channels. Since you took the time to prepare for this event and did such an awesome job hosting, you\u2019ve now set yourself up with evergreen content that can be sent to anyone who missed the live event with just the click of a button.<\/em><\/p>\n<h2><strong>5. Empower Renters with Self-Guided Virtual Apartment Tours<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">While virtual media is great, many renters still prefer an in-person look at the homes they\u2019re considering. And today, in the wake of the COVID-19 pandemic, we know that social distancing is key. And with the power of AI in 2024, and it&#8217;s <a href=\"https:\/\/www.beautiful.ai\/blog\/2024-ai-workplace-impact-report\">impact on the workplace<\/a>, Realtors can get assistance putting together presentations and materials quite easily.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Self-guided tours are a great way to avoid unnecessary exposure to others while still allowing prospects to view the properties and units they\u2019re serious about renting.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<blockquote>\n<h5 style=\"text-align: center\"><strong>&#8220;At this point, we are not offering any in-person tours. Virtual tours are widely available and we are working to increase our capacity to offer virtual tours on as many platforms as possible, including Skype, Facetime, Zoom and others. Self-guided tours are also going to be great way for us to show units in the near future.&#8221; \u2014San Francisco-based property management company<\/strong><\/h5>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">In addition, we know that the time of your on-site team is extremely valuable, which means self-guided tours are a great way to avoid the bottleneck that can arise from navigating around a leasing agent\u2019s schedule. <\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">Many renters have indicated that they prefer self-guided tours because they can take their time, share their honest feedback with their roommates and families during the tour, and avoid the pressure of a commission-based sale.<\/span><\/p>\n<h3><span style=\"color: #000000\"><strong>How To Get Started Today<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400\">First, make sure the process is crystal clear for the renter. Cover the basics. How and where should they pick up keys? Will they need to access both a building entry door and an apartment door?<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/www.avail.co\/wp-content\/uploads\/2020\/03\/6-tips-for-virtual-apartment-tours-1024x683.jpg\" alt=\"Apartment Tour\" width=\"1024\" height=\"683\" \/><\/p>\n<p><span style=\"font-weight: 400\">Services such as Anyone Home, Rently and other smart home technologies have been developed specifically to assist with self-guided tours for renters, but you can seamlessly set this up on your own by using lockboxes purchased from your local hardware store or online retailer.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Next, prepare the property. Make sure your property is on a regular cleaning, maintenance, and yard work schedule, since first impressions can make or break a renter\u2019s decision to lease an apartment. Keep the unit smelling fresh and clean by using an air freshener, opening windows when the weather is nice and ensuring that crisp, clean smell upon entry.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">Additionally, make sure you prepare your prospect. Make sure you\u2019ve sent them the unit and property details in advance. It\u2019s always best to have a conversation by phone to answer any initial questions the prospect has and to verify that the property is, in fact, a fit for what they need.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If the property is difficult to navigate or if they\u2019re viewing multiple units, you may consider drawing up a map. If you can email them <a href=\"https:\/\/www.printroom.com.au\/2021\/05\/brochure-sizes\/\">your brochures<\/a> and application, we recommend keeping it digital. Otherwise, make sure the unit is stocked with any forms they might need in order to move forward with the leasing process, if (and when) they love the unit!<\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, protect the safety of your current residents by only offering self-guided tours at vacant or model units. If you\u2019re not using a software system specifically for self-guided tours, make sure you obtain each prospect\u2019s full name, email address and phone number. <\/span><\/p>\n<p><span style=\"font-weight: 400\">You may also consider requiring a small security deposit, <a href=\"https:\/\/www.goodhire.com\/background-checks\/\">light background check<\/a>, or the signing of a waiver to ensure that only serious prospects proceed with a self-guided tour.\u00a0<\/span><\/p>\n<p><strong><em>Bonus Tip: <\/em><\/strong><span style=\"font-weight: 400\"><em>Make sure a leasing agent is scheduled to return to the property within a few hours of the tour to change your lockbox code, sanitize anything the prospects may have touched, and lay out materials for the next potential renter. You never know what might happen during a self-guided tour, so remain cautious and prepared for anyt<\/em>hing.<\/span><\/p>\n<h2><b>6. Innovate with 3D Matterport Media &amp; Technology for Virtual Apartment Tours<\/b><\/h2>\n<p><span style=\"font-weight: 400\">You might think that all renters believe that nothing beats an in-person visit to a potential home. But with Matterport 3D media, you can showcase real-life virtual apartment tours giving prospects a true sense of what it\u2019s like to be in a space. <\/span><\/p>\n<p><span style=\"font-weight: 400\">In 2020, online content is the key to filling rental properties and Matterport media helps to engage renters by giving them insight into what it feels like to move around inside their potential home.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Matterport media can help you broaden your audience by giving long-distance renters a chance to view your property, in total and complete detail, from the comforts of their couch \u2014 a great option for virtual apartment tours. You\u2019ll give the city-switchers an accurate idea of what the space feels like and what they should expect from every inch of the unit.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-18231 size-large alignnone\" src=\"https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/03\/20130137\/matterport_scan-1024x597.jpg\" alt=\"Matterport virtual apartmen tours\" width=\"1024\" height=\"597\" srcset=\"https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/03\/20130137\/matterport_scan-1024x597.jpg 1024w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/03\/20130137\/matterport_scan-512x299.jpg 512w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/03\/20130137\/matterport_scan-768x448.jpg 768w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/03\/20130137\/matterport_scan-640x373.jpg 640w, https:\/\/blog-assets.rentable.co\/blog\/wp-content\/uploads\/2020\/03\/20130137\/matterport_scan.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Another added benefit comes in the form of time-saving for your employees. Your leasing agents can\u2019t always get to the property every single day for tours, but with Matterport they can show the property as many times as possible in just a matter of minutes by sharing the media.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Unlike an in-person tour, showcasing your units using Matterport lets you create a single piece of content that remains useful for years to come. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Much like Facebook Live open-house, the <a href=\"https:\/\/matterport.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Matterport<\/a> system will provide you with a virtual tour option that can be shared across all of your social media channels, distributed through email and embedded on your website as well.<\/span><\/p>\n<h3><strong>How to Get Started Today<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Matterport systems are geared toward the \u201ctech-savvy\u201d property managers, but anyone can get up to speed on the system and operations with just a small bit of training. To start, you\u2019ll need to acquire a Matterport 3D camera, a tripod and an iPad. It\u2019s that simple \u2014 three items and you\u2019re ready to go.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Next, you\u2019ll want to prep the unit and property for the walk-through. As you map out your plan, you\u2019ll want to ensure that the areas being scanned are in great condition and that everything from furniture to accessories are just the way you want your audience to see them. <\/span><\/p>\n<p><span style=\"font-weight: 400\">This means, opening all window coverings, opening doors to showcase space, opening closets that will be scanned and making sure that all lights are on to create a consistent flow of light throughout the virtual tour. Then, once the unit is ready, you\u2019ll connect your camera to the tripod and iPad and start the scanning process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here are the high-level tips to complete a successful Matterport scan:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">The scanner will press a button on the iPad and the camera will begin to capture a 3D image of each area.<\/span><\/li>\n<li><span style=\"font-weight: 400\">The scan is rendered in a low-res version on the iPad screen which allows the user to see which areas still need to be scanned.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Repeat this process for a detailed scan of the unit.<\/span><\/li>\n<li><span style=\"font-weight: 400\">As you move through the unit, Matterport\u2019s technology will add tags to the system to render floorplans as well.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Once the entire is scanned, the files are uploaded to your Matterport account, processed and stitched together to create a seamless three-dimension, virtual tour.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Now, you\u2019re ready to promote your unit with an awesome visual for renters.<\/span><\/li>\n<\/ul>\n<p><em><strong>Bonus Tip:<\/strong> If you are a bit fearful of the investment in technology that you are not familiar with, remember, you can always hire a freelance Matterport specialist to gather large amounts of footage for a variety of units in your building. This way, you won\u2019t have to purchase the camera or spend time training employees on how to use it, but you\u2019ll still walk away with the Matterport media you want and need to expand your business.<\/em><\/p>\n<h2>Additional Resources During COVID-19<\/h2>\n<p>In these trying times, we urge all property managers, leasing agents and anyone in the industry to practice safety and social distancing. While these times can be tough, virtual apartment tours are a great way to keep showings on the schedule, while continuing to provide prospective renters with what they need to make educated and important decisions about their future residence.<\/p>\n<p>For more information about how property managers are handling coronavirus issues, please view the resources below.<\/p>\n<ul>\n<li><span style=\"font-weight: 400\"> (via CDC)<\/span><\/li>\n<li><span style=\"font-weight: 400\"> (via CDC)<\/span><\/li>\n<li><a href=\"https:\/\/www.uschamber.com\/co\/start\/strategy\/business-owner-tips-coronavirus-pandemic\"><span style=\"font-weight: 400\">Tenant and Staff Communication Resource<\/span><\/a><span style=\"font-weight: 400\"> (via CDC)<\/span><\/li>\n<li><a href=\"https:\/\/www.uschamber.com\/co\/start\/strategy\/business-owner-tips-coronavirus-pandemic\"><span style=\"font-weight: 400\">Immediate Steps for Businesses During COVID-19<\/span><\/a><span style=\"font-weight: 400\"> (via U.S. Chamber)<\/span><\/li>\n<li><a><span style=\"font-weight: 400\">Disinfection Guidance for Residential Buildings<\/span><\/a><span style=\"font-weight: 400\"> (via NYC.gov)\u00a0<\/span><\/li>\n<li><a href=\"https:\/\/www.watchyourbusinesssprout.com\/sprout-marketing-blog\/communicating-with-your-residents-during-coronavirus\"><span style=\"font-weight: 400\">How to Continue Operating Your Apartment Community<\/span><\/a><span style=\"font-weight: 400\"> (via Sprout Marketing)<\/span><\/li>\n<li><a href=\"https:\/\/www.forbes.com\/sites\/brendarichardson\/2020\/03\/17\/national-apartment-association-issues-guidance-to-stem-the-spread-of-coronavirus\/#52763c578d3c\"><span style=\"font-weight: 400\">National Apartment Association Guidance<\/span><\/a><span style=\"font-weight: 400\"> (via Forbes)<\/span><\/li>\n<li><a href=\"https:\/\/www.irem.org\/learning\/coronavirus-outbreak-webinar-recording\"><span style=\"font-weight: 400\">NAA Coronavirus Webinar Recording<\/span><\/a><span style=\"font-weight: 400\"> (via IREM)<\/span><\/li>\n<li><a href=\"https:\/\/www.globest.com\/2020\/03\/11\/5-actions-property-managers-can-take-for-covid-19\/\"><span style=\"font-weight: 400\">Action for Property Managers<\/span><\/a><span style=\"font-weight: 400\"> (via GlobeSt)<\/span><\/li>\n<li><a href=\"https:\/\/www.nmhc.org\/networking-opportunities\/listserves\/nmhc-emergency-preparedness-listserve-sign-up\"><span style=\"font-weight: 400\">National Multifamily Housing Council Listserve Sign Up<\/span><\/a><span style=\"font-weight: 400\"> (via NMHC)<\/span><\/li>\n<li><span style=\"font-weight: 400\"> (via Connect Media)<\/span><\/li>\n<li><a href=\"https:\/\/www.rentable.co\/blog\/covid-19-resources\/\"><span style=\"font-weight: 400\">NMHC Incident Response Plan for COVID-19 <\/span><\/a><span style=\"font-weight: 400\">\u00a0(Via NMHC)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">For more information, please contact Rentable here: <\/span><a href=\"mailto:communications@rentable.co\"><span style=\"font-weight: 400\">communications@rentable.co<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The coronavirus pandemic is pushing property managers and real estate agents to get creative about showing rentals to prospective tenants utilizing virtual apartment tours.\u00a0 In the midst of one of the biggest health crises in &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Virtual Apartment Tours: The Industry&#8217;s Ultimate Guide for Property Managers\" class=\"read-more button\" href=\"https:\/\/www.rentable.co\/blog\/virtual-apartment-tours-ultimate-guide\/#more-18485\" aria-label=\"More on Virtual Apartment Tours: The Industry&#8217;s Ultimate Guide for Property Managers\">Read more<\/a><\/p>\n","protected":false},"author":23,"featured_media":18514,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[461,464],"tags":[],"_links":{"self":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts\/18485"}],"collection":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/comments?post=18485"}],"version-history":[{"count":39,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts\/18485\/revisions"}],"predecessor-version":[{"id":21498,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts\/18485\/revisions\/21498"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/media\/18514"}],"wp:attachment":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/media?parent=18485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/categories?post=18485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/tags?post=18485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}