{"id":18169,"date":"2020-03-18T08:00:26","date_gmt":"2020-03-18T13:00:26","guid":{"rendered":"https:\/\/www.abodo.com\/blog\/?p=18169"},"modified":"2023-07-26T13:13:37","modified_gmt":"2023-07-26T18:13:37","slug":"covid-19-resources","status":"publish","type":"post","link":"https:\/\/www.rentable.co\/blog\/covid-19-resources\/","title":{"rendered":"Important Actions Property Managers Can Take During COVID-19 Outbreak"},"content":{"rendered":"<h3><strong>In this time of crisis, it is important for all property managers to act quickly in efforts to keep employees and tenants safe.<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The health and safety of employees, tenants, contractors, and clients must be the top priority for property managers during a health crisis like COVID-19. It is critical to protect those around your properties and to take every single step in your power to reduce the risk for all.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While many factors are still unknown, it is important to use the information currently available to make educated and informed decisions, while at the same time, taking immediate action to develop a detailed action plan with regard to the protection of those in danger.\u00a0<\/span><\/p>\n<h3 style=\"text-align: left;\"><span style=\"text-decoration: underline;\"><a href=\"#section1\">Click to Skip to Industry Resource Section Below<\/a><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To start, there are many aspects of your business that will be impacted by this crisis. If you are just starting to develop an action plan, you might consider some, if not all, of the following issues:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Corporate work from home policies<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Closing common areas and building amenities<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cleaning procedures for entryways<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Virtual tours (absolutely zero in-person tours)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Only the most essential maintenance requests from tenants<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Rent relief for service-industry workers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Impact on leasing goals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Educational materials for employees and tenants<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Daily communication with tenants and staff<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Supply chain interruptions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Insurance policy review for business interruption\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Plans for senior citizen tenants and tenants with disabilities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We are at the very beginning stages of the COVID-19 outbreak and it is integral to the containment of this virus that property managers do their part to mitigate the spread.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The points above will provide you with a starting point of things to consider when planning for the foreseeable future. But, in general, remember that there are some immediate steps you can take help keep your tenants and staff safe, informed and calm during these trying times.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We urge you to consider reviewing the following quick tips, recommendations, and resources.<\/span><\/p>\n<h2><strong>Tip #1: Communicate \u2026 and then communicate more<\/strong><\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1552664730-d307ca884978?ixlib=rb-1.2.1&amp;ixid=eyJhcHBfaWQiOjEyMDd9&amp;auto=format&amp;fit=crop&amp;w=1000&amp;q=80\" alt=\"woman placing sticky notes on wall\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Work with your leadership team to develop a communications plan for tenants and employees, which includes educational materials on how to identify symptoms and best practices to mitigate spread. Work to send daily emails and updates based on factual data from reliable and credible sources. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employees are\u00a0<a href=\"https:\/\/accountsandlegal.co.uk\/legal-advice\/how-to-handle-employee-off-with-work-related-stress\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.accountsandlegal.co.uk\/legal-advice\/how-to-handle-employee-off-with-work-related-stress&amp;source=gmail&amp;ust=1601381357728000&amp;usg=AFQjCNEaePUwxm6z9voF5rmbKQ1JewKAxQ\">already going to be feeling stressed<\/a> and anxious, so the goal here is not to create panic or hysteria, but instead to educate and provide safety guidelines for all parties involved.\u00a0<\/span><\/p>\n<p><strong>Recommended resource: <\/strong><span style=\"font-weight: 400;\">These materials can be found on the CDC website here: <\/span><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/downloads\/COVID19-symptoms.pdf\"><span style=\"font-weight: 400;\">https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/downloads\/COVID19-symptoms.pdf<\/span><\/a><\/p>\n<h2><strong>Tip #2: Encourage proper hygiene and cleaning practices<\/strong><\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1581578731548-c64695cc6952?ixlib=rb-1.2.1&amp;ixid=eyJhcHBfaWQiOjEyMDd9&amp;auto=format&amp;fit=crop&amp;w=1000&amp;q=80\" alt=\"woman in white long sleeve shirt and blue denim jeans standing beside white wooden framed glass\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Protecting your tenants and staff from COVID-19 is important to your business, the safety of humans worldwide and it cannot be taken lightly. An increased focus on hygiene and cleaning practices in common areas is the best place to start while encouraging improved practices for all tenants.\u00a0<\/span><\/p>\n<h2><strong>Tip #3: Gather up-to-date information from health officials<\/strong><\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1486312338219-ce68d2c6f44d?ixlib=rb-1.2.1&amp;ixid=eyJhcHBfaWQiOjEyMDd9&amp;auto=format&amp;fit=crop&amp;w=1000&amp;q=80\" alt=\"person using MacBook Pro\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We are all gathering the most reliable information possible during these times. That said, it\u2019s important to know where you can find information, updated daily, to take the most preventative measures possible, as recommended by experts. We recommend a full understanding of the CDC guidelines on preparing your home or community for all potential situations that may occur.<\/span><\/p>\n<h2><strong>COVID-19 Property Management Resource Center<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">For more information on all aspects of COVID-19, please visit the resources below.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>CDC<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>CDC<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.uschamber.com\/co\/start\/strategy\/business-owner-tips-coronavirus-pandemic\">Tenant and Staff Communication Resource<\/a> (<strong>via<\/strong> <strong>CDC<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.uschamber.com\/co\/start\/strategy\/business-owner-tips-coronavirus-pandemic\"><span style=\"font-weight: 400;\">Immediate Steps for Businesses During COVID-19<\/span><\/a><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>U.S. Chamber<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"\"><span style=\"font-weight: 400;\">Disinfection Guidance for Residential Buildings<\/span><\/a><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>NYC.gov<\/strong>)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.watchyourbusinesssprout.com\/sprout-marketing-blog\/communicating-with-your-residents-during-coronavirus\"><span style=\"font-weight: 400;\">How to Continue Operating Your Apartment Community<\/span><\/a><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>Sprout Marketing<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.forbes.com\/sites\/brendarichardson\/2020\/03\/17\/national-apartment-association-issues-guidance-to-stem-the-spread-of-coronavirus\/#52763c578d3c\"><span style=\"font-weight: 400;\">National Apartment Association Guidance<\/span><\/a><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>Forbes<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.irem.org\/learning\/coronavirus-outbreak-webinar-recording\"><span style=\"font-weight: 400;\">NAA Coronavirus Webinar Recording<\/span><\/a><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>IREM<\/strong>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.globest.com\/2020\/03\/11\/5-actions-property-managers-can-take-for-covid-19\/\"><span style=\"font-weight: 400;\">Action for Property Managers<\/span><\/a><span style=\"font-weight: 400;\"> (<strong>via<\/strong> <strong>GlobeSt<\/strong>)<\/span><\/li>\n<li><a href=\"https:\/\/www.nmhc.org\/networking-opportunities\/listserves\/nmhc-emergency-preparedness-listserve-sign-up\">National Multifamily Housing Council Listserve Sign Up<\/a> (<strong>via<\/strong> <strong>NMHC<\/strong>)<\/li>\n<li>NMHC &amp; Pinnacle Webinar on COVID-19 (<strong>via<\/strong> <strong>Connect Media<\/strong>)<\/li>\n<li><a href=\"https:\/\/www.nmhc.org\/research-insight\/analysis-and-guidance\/emergency-preparedness\/multifamily-preparedness-begins-with-an-incident-response-plan\/\">NMHC Incident Response Plan for COVID-19<\/a> (<strong>via<\/strong> <strong>NMHC<\/strong>)<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Remember, it is important to maintain calmness and refrain from panic during times of crisis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Property managers are at the forefront of dealing with these ongoing issues on behalf of clients, staff, and tenants and need to be well versed in the communication of credible details and information.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are all in this together \u2014 let\u2019s do our part.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this time of crisis, it is important for all property managers to act quickly in efforts to keep employees and tenants safe. The health and safety of employees, tenants, contractors, and clients must be &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Important Actions Property Managers Can Take During COVID-19 Outbreak\" class=\"read-more button\" href=\"https:\/\/www.rentable.co\/blog\/covid-19-resources\/#more-18169\" aria-label=\"More on Important Actions Property Managers Can Take During COVID-19 Outbreak\">Read more<\/a><\/p>\n","protected":false},"author":23,"featured_media":18176,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[461,464],"tags":[],"_links":{"self":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts\/18169"}],"collection":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/comments?post=18169"}],"version-history":[{"count":21,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts\/18169\/revisions"}],"predecessor-version":[{"id":21354,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/posts\/18169\/revisions\/21354"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/media\/18176"}],"wp:attachment":[{"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/media?parent=18169"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/categories?post=18169"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rentable.co\/blog\/wp-json\/wp\/v2\/tags?post=18169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}